Terms of Use

Effective date: April 1, 2026
Last updated: February 6, 2026

These Terms of Use (“Terms”) govern your use of the Wolf Air website (the “Site”).

By accessing or using this Site, you agree to these Terms.

Who we are

The Site is operated by Wolf Air (“Wolf Air,” “we,” “us,” “our”).

Who this Site is for

The Site is informational and support-focused. Any general HVAC information is provided to help you understand the process.

What the Site provides (and what it doesn’t)

What we provide:

• Process guidance (what to expect)
• Support contact options
• General maintenance tips

Scheduling, service, and communications

Service communications.
If you contact us (or we contact you) about scheduling, service updates, authorizations, parts, or completion, you agree we may communicate with you by phone, text, and/or email using the information you provide or your property managment company provides.

Message and data rates.
If you receive SMS/text messages, message and data rates may apply based on your carrier plan.

Privacy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and use information submitted through forms and claim-support tools.

Intellectual property

Our content.
The Site and its content (text, graphics, logos, and layout) are owned by Wolf Air or used with permission and are protected by applicable intellectual property laws.

Limited license.
You may view, download, and print portions of the Site for personal, non-commercial use related to your system repair needs.

No reuse.
You may not reproduce, republish, distribute, or exploit Site content for commercial purposes without written permission.

Acceptable use

You agree not to:

• Attempt to access project information that is not yours.
• Interfere with the Site’s operation or security (including probing, scanning, or testing vulnerabilities).
• Submit false, misleading, or harmful information.
• Use automated tools (bots/scrapers) to access the Site in a way that disrupts service for others.
• Upload or transmit malware, harmful code, or unauthorized data.

Third-party services and links

The Site may reference or link to third-party sites (including property manager portals). Those sites are not controlled by Wolf Air, and their terms and privacy policies apply.

Disclaimer of warranties

“As is.”
The Site is provided on an “as is” and “as available” basis.

No guarantee of uninterrupted access.
We work to keep the Site reliable, but we don’t guarantee the Site will always be available, error-free, or fully up to date.

No legal/coverage advice.
Information on the Site is not legal advice and does not replace your property management company agreement or official communications.

Limitation of liability

To the maximum extent permitted by law:

• Wolf Air will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the Site.
• Our total liability for any Site-related claims will be limited to the amount you paid Wolf Air specifically for Site access (if any). (In most cases, $0.)

This section does not limit any rights you may have under applicable consumer protection laws.

Indemnification

If you misuse the Site or violate these Terms and that results in claims against Wolf Air, you agree to defend and hold us harmless from those claims, losses, and expenses (including reasonable attorneys’ fees) to the extent permitted by law.

Changes to the Site or Terms

We may update the Site or these Terms to reflect improvements or operational needs.

When we update these Terms, we will revise the “Last updated” date above. Your continued use of the Site after changes means you accept the updated Terms.

Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute related to these Terms or the Site will be brought in the state or federal courts located in California, unless applicable law requires otherwise.

Accessibility and support

We want the Site to be easy to use for everyone. If you have trouble accessing any part of the Site, contact us and we’ll help.

Contact us

Questions about privacy or this policy:

Email: support@wolf-air.com